---
title: "Frequently Asked Questions"
description: ""
url: "https://www.elion.villas/faqs"
date: "2026-06-05T05:15:59+00:00"
language: "en-GB"
---

Booking &amp; Payment

What is the best way to book a stay at Elion Villas?

The best way to book your stay is directly through our official website.

While our villas are also listed on online travel agencies, direct bookings offer significantly better value, with prices up to 30% lower than on third-party platforms.

By booking directly, you don’t just reserve your stay; you enjoy a range of exclusive benefits and a more personalized experience. Direct bookings include priority access to potential complimentary upgrades, as well as complimentary early check-in or late check-out, always subject to availability.

How do I pay for my reservation?

You can pay for your reservation through our [booking engine](https://elionvillas.reserve-online.net/) using a credit card or bank transfer. If none of these options are suitable for you, please contact us and we will be happy to arrange an alternative payment method.

What is your cancellation policy?

We offer free cancellation up to 14 days before check-in. Guests who choose the non-refundable rate receive a 10% discount, as this option does not allow free cancellation. Full cancellation terms are always clearly displayed during the booking process.

What payment methods are available while in Kos?

For any additional services or charges during your stay (such as the climate tax), we accept all major credit and debit cards, as well as cash payments up to €500, in accordance with local regulations.

Where is Elion Villas located?

Elion Villas are located in a quiet area just outside Kos Town, Plati Kyparissi, offering privacy and relaxation while still close to the island’s main attractions.

How easy is it to reach Kos Town from Elion Villas?

Kos Town is easily accessible from Elion Villas, a 5-minute drive or a 30-minute walk away. Guests can enjoy quick access to restaurants, shops, the port, and historical sites while staying in a peaceful setting.

How far is Elion Villas from the airport and the port of Kos?

Elion Villas are located approximately 30 minutes by car from Kos International Airport and about a 7-minute drive from the port of Kos.

What are my transfer options from the airport or port to Elion Villas?

If you book directly with us, we offer a free arrival transfer from Kos Airport or Kos Port to Elion Villas for stays of 7 nights or more. The transfer is available for arrivals between 09:00 and 21:00, for up to 4 guests, and we kindly ask that you notify us at least 48 hours in advance. The offer applies to arrival only; departure transfers are not included but can be arranged upon request

Do I need a car to stay at Elion Villas?

While it is possible to stay without a car, we highly recommend renting one. A car allows you to explore the island freely, visit nearby beaches and villages, and enjoy Kos at your own pace.

Which is the closest beach to Elion Villas?

Several beautiful beaches are located within a short driving distance from Elion Villas. Alibaba Beach in Kos town is just a 5-minute drive from Elion Villas, offering an easy, quick option for a swim or a relaxing day by the sea. The popular Tigaki Beach is located approximately 13 minutes away by car, known for its long sandy shoreline and beautiful sunsets.

Is there a supermarket near Elion Villas?

Yes. A well-stocked supermarket is located just 15 minutes on foot and only 2 minutes by car from Elion Villas. It is a very convenient option for guests who enjoy cooking at home, allowing you to easily prepare meals using fresh ingredients from the local supermarket.

Are restaurants nearby?

Yes. Several restaurants and cafés are located within a short driving distance from Elion Villas, offering a variety of local and international dining options.

Are taxis easy to book from Elion Villas to Kos Town and back?

Yes. Taxis are very easy to arrange and usually require just a simple phone call. We are happy to book the taxi for you both for trips to Kos Town and for your return to the villa.

What is the weather like in Kos?

Kos enjoys a Mediterranean climate with long, sunny summers and mild winters. From May to October, the weather is warm and dry, with daytime temperatures usually between 25–35°C, making it ideal for beach days and outdoor dining. July and August are the hottest months, often cooled by the refreshing Meltemi breeze, while spring and early autumn offer pleasant warmth with fewer crowds. Winters are mild, with cooler temperatures and occasional rainfall.

What time zone is followed in Kos?

Kos Island follows Eastern European Time (EET). Greece operates on GMT+2 during the winter months and GMT+3 during the summer months (from late March until October) due to daylight saving time.

What are the check-in and check-out times?

Check-in starts at 15:00, and check-out must be completed by 11:00. Early check-in or late check-out may be available upon request, subject to availability.

Is it possible to have a confirmed early check-in?

If the villa is unoccupied, we may be able to approve early access prior to check-in, subject to availability. We will be able to confirm this a few days before your arrival. However, if you plan to arrive early in the morning and wish to ensure the villa is fully ready, we recommend booking an additional overnight stay before your arrival.

If the villa is occupied the previous night, we need approximately 4 hours to clean and prepare it. Since check-out is at 11:00, the villa will be ready by 15:00.

If I arrive before my check-in time, can I drop my bag somewhere?

If early check-in access is unavailable, we will be happy to store your luggage until your villa is ready for check-in.

Is it possible to have a confirmed late check-out?

Late check-out may be confirmed one day before your departure, subject to availability, and an additional charge may apply. If you are planning a late departure and wish to ensure that the villa is available for the full day, we recommend booking an additional overnight stay in advance as part of your reservation.

What is the environmental tax? Am I obligated to pay it?

An environmental fee, officially known as the Climate Crisis Resilience Fee, is required by Greek law and is payable by the guest directly at the property upon arrival. The fee is €8.00 per room, per night for stays from April 1st to October 31st. For stays from November 1st to March 31st, the fee is reduced to €2.00 per room, per night. This fee is mandatory and is not included in the accommodation rate.

How private are the villas?

Each villa is designed to offer a high level of privacy, with private outdoor spaces, private pools, and a thoughtful layout to ensure a relaxed and discreet stay.

Is the pool heated?

The pools are not heated, as Kos enjoys warm temperatures year-round, especially during the swimming season.

Are the kitchens at Elion Villas fully equipped?

Yes. Each villa features a fully equipped kitchen including an oven, cooktop, refrigerator, toaster, and electric kettle. The kitchen is also stocked with cookware, cutlery (forks and spoons), plates, and glasses, allowing you to comfortably prepare and enjoy meals during your stay.

Is Wi-Fi available at Elion Villas?

Yes. Complimentary high-speed Wi-Fi is available in all villas and outdoor areas.

How often are the bed sheets and towels changed?

As part of our commitment to responsible use of natural resources, bed sheets and towels are changed twice a week during your stay.

Do you provide an iron &amp; an ironing board?

Yes. An iron and an ironing board are available in the villa for your convenience.

Is there a safety deposit box?

Yes. Each bedroom is equipped with its own safety deposit box, large enough to accommodate a laptop. For example, a two-bedroom villa includes one safety deposit box in each bedroom.

What plug adapter do I need to bring with me?

The villas are equipped with standard European Schuko sockets, and USB-C charging ports are also available for your convenience.

Are children welcome at Elion Villas?

Yes. All children are welcome, and the villas are suitable for families.

Do you provide baby cots or high chairs?

Yes. Baby cots and high chairs are available upon request. Please let us know in advance.

Is parking available at Elion Villas?

Yes. Free private on-site parking is available for all guests, and unlimited electric vehicle charging is included in your stay.

Is Kos's tap water drinkable?

Yes, tap water on Kos is safe and drinkable and meets all required health and safety standards. That said, some visitors may notice a different taste due to the island’s mineral content. For this reason, many guests prefer to drink bottled water, which is widely available throughout the island. Tap water is perfectly fine for brushing teeth, cooking, and making hot drinks.

Do you have a medical facility on the island?

Yes. Kos has a public hospital as well as two private medical clinics, providing medical care for both residents and visitors on the island.

How can we reach you if we need assistance?

You can contact us via WhatsApp at +30 694 145 6789, by email at info@elion.villas, or by sending us a message on Facebook. Our team will be happy to assist you before and during your stay.

Is Elion Villas pet-friendly?

No. Pets are not allowed at Elion Villas.

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            }
        },
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            "name": "How often are the bed sheets and towels changed?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "As part of our commitment to responsible use of natural resources, bed sheets and towels are changed twice a week during your stay."
            }
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        {
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            "name": "Do you provide an iron &amp; an ironing board?",
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                "@type": "Answer",
                "text": "Yes. An iron and an ironing board are available in the villa for your convenience."
            }
        },
        {
            "@type": "Question",
            "name": "Is there a safety deposit box?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. Each bedroom is equipped with its own safety deposit box, large enough to accommodate a laptop.&nbsp;For example, a two-bedroom villa includes one safety deposit box in each bedroom."
            }
        },
        {
            "@type": "Question",
            "name": "What plug adapter do I need to bring with me?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "The villas are equipped with standard European Schuko sockets, and USB-C charging ports are also available for your convenience."
            }
        },
        {
            "@type": "Question",
            "name": "Are children welcome at Elion Villas?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. All children are welcome, and the villas are suitable for families."
            }
        },
        {
            "@type": "Question",
            "name": "Do you provide baby cots or high chairs?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. Baby cots and high chairs are available upon request. Please let us know in advance."
            }
        },
        {
            "@type": "Question",
            "name": "Is parking available at Elion Villas?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. Free private on-site parking is available for all guests, and unlimited electric vehicle charging is included in your stay."
            }
        },
        {
            "@type": "Question",
            "name": "Is Kos's tap water drinkable?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes, tap water on Kos is safe and drinkable and meets all required health and safety standards.&nbsp;That said, some visitors may notice a different taste due to the island&rsquo;s mineral content. For this reason, many guests prefer to drink bottled water, which is widely available throughout the island. Tap water is perfectly fine for brushing teeth, cooking, and making hot drinks."
            }
        },
        {
            "@type": "Question",
            "name": "Do you have a medical facility on the island?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. Kos has a public hospital as well as two private medical clinics, providing medical care for both residents and visitors on the island."
            }
        },
        {
            "@type": "Question",
            "name": "How can we reach you if we need assistance?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "You can contact us via WhatsApp at +30 694 145 6789, by email at info@elion.villas, or by sending us a message on Facebook.&nbsp;Our team will be happy to assist you before and during your stay."
            }
        },
        {
            "@type": "Question",
            "name": "Is Elion Villas pet-friendly?",
            "acceptedAnswer": {
                "@type": "Answer",
                "text": "No. Pets are not allowed at Elion Villas."
            }
        }
    ]
}
```

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